Privacy Policy
Last updated: October 31, 2026
TC Compliance Consultants LLC (“we,” “us,” or “our”) provides compliance consulting and administrative support to motor carriers, owner-operators, and small fleets. This Privacy Policy explains how we handle information collected through www.tcconsultants.org, our client services, and communications by email, telephone, and text message.
Information We Collect
Depending on your inquiry or the services you request, we collect information such as:
• Your name, business name, email address, telephone number, and mailing address.
• Business identifiers, including USDOT numbers, motor carrier numbers, EINs, and state account numbers.
• Vehicle and fleet information, registration records, mileage and fuel records, and documents needed for requested filings.
• Identification documents and authorized account-access information when necessary to complete your requested services.
• Service requests, correspondence, invoices, payment status, and communication preferences.
We receive this information directly from you, including through website forms, email, telephone calls, and text messages. We may also obtain information from public carrier records or agencies involved in your requested services.
Please provide information about other people only when you are authorized to do so.
How We Use Information
We use information to:
• Respond to inquiries and explain our services.
• Prepare and submit authorized filings and registrations.
• Manage renewals, account updates, and service-related deadlines.
• Communicate with agencies and service providers on your behalf.
• Maintain client records, prepare invoices, and track payments.
• Send service updates, document requests, and reminders.
• Send marketing communications consistent with your choices and applicable consent requirements.
• Operate our website, protect our systems, address disputes, and meet legal obligations.
Sensitive Documents and Account Information
Some services require sensitive information, such as EINs, identification documents, or account credentials. We request this information only when relevant to the work you authorize.
Please contact us before sending sensitive documents so we can confirm what is needed and discuss an appropriate delivery method. Do not enter passwords, identification documents, or payment-card details into the public website contact form.
Ordinary email is not guaranteed to be secure. Please avoid including unnecessary sensitive information in messages or attachments.
When We Share Information
We share information as needed to provide the services you request, including with:
• Government agencies, registration authorities, and filing systems involved in your authorized work.
• Technology providers supporting website hosting, client records, document storage, email, telephone, and messaging.
• Payment processors when you use an available online payment option.
• Professional advisers assisting with accounting, legal matters, or business administration.
• Other parties when you direct or authorize us to do so.
We may also disclose information when required by law or when reasonably necessary to address fraud, protect rights and safety, or resolve legal claims.
Information submitted to government agencies becomes subject to those agencies’ records and privacy practices. Certain carrier and registration information may become publicly available.
Email and Text Communications
We communicate by email and text about inquiries, requested services, invoices, document requests, account matters, and deadlines.
We may also send promotional emails or texts. Where consent is required, we obtain it separately. Providing information for a service request does not by itself constitute consent to receive automated marketing texts. Marketing consent is not a condition of purchasing our services.
You may opt out of marketing emails using the unsubscribe instructions in the message or by contacting admin@tcconsultants.org.
You may stop text messages by replying STOP or otherwise telling us you no longer wish to receive texts. You may request assistance by replying HELP or emailing admin@tcconsultants.org. Message frequency varies, and message and data rates may apply.
If you opt out of texts, contact us to arrange another method for necessary service communications. Opting out of marketing does not cancel a service agreement or payment obligation.
We do not sell or share mobile numbers or text-message consent with third parties for their own marketing. Providers supporting delivery of our messages may process that information to provide their services.
Website Cookies and Technical Information
Our website and hosting services may process technical information such as IP addresses, browser and device details, access times, and pages requested.
The website may use cookies or similar technologies for functions such as maintaining sessions, supporting sign-in, remembering preferences, and protecting the website.
You can manage cookies through your browser settings, and any cookie controls available on the website. Disabling certain cookies may affect website functionality.
We have not enabled Google Analytics, advertising pixels, or live chat. If we introduce these tools, we will update this policy and provide applicable notices and choices.
Information Security
We limit access to client information to authorized people who need it to provide services or support our business operations.
No website, email service, storage system, or transmission method can guarantee complete security.
Retention
We retain information for as long as reasonably needed to provide services, maintain appropriate business records, meet legal and accounting obligations, address disputes, and enforce agreements.
Retention periods vary by record type and applicable requirements. Information may remain in backups until those backups are replaced or deleted through normal processes.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to update your communication preferences.
We may need to verify your identity before fulfilling a request. Some information must be retained for legal, accounting, security, or service-related reasons. Additional privacy rights may apply depending on your location and applicable law.
Please do not send identification documents with an initial privacy request. We will explain any verification information needed.
Other Websites and Services
Our website and communications may link to government websites, payment services, or other third-party services. Their information practices are governed by their own privacy policies.
Children’s Privacy
Our website and services are intended for business users and are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address it.
Changes to This Policy
We may update this policy as our services or information practices change. Updates will appear on this page with a revised date. We will provide additional notice or obtain consent when required by applicable law.
Contact Us
TC Compliance Consultants LLC
Boise, Idaho
Email: admin@tcconsultants.org
Website: www.tcconsultants.org